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Special Testing Accommodations

The Pharmacy Technician Certification Board (PTCB) complies with the Americans with Disabilities Act of 1990 (ADA). To ensure equal opportunities for all qualified persons, PTCB will make reasonable testing accommodations for certification candidates when appropriate, and consistent with such legal requirements. PTCB will consider requests for special testing accommodations related to the Pharmacy Technician Certification Exam (PTCE) from certification candidates with a documented disability that substantially limits the candidate’s sensory, manual, speaking, or other functional skills, including a disability that impairs significantly the candidate’s ability to arrive at, read, or otherwise complete, the examination. These accommodations can include additional time to complete the exam or use of approved auxiliary aids. 

PTCB requires that each candidate requesting a special testing accommodation do so during the application process. Candidates must download the Special Accommodations Form and are required to submit the completed form by mail or fax within 30 days of submitting a certification application. A physician or other qualified professional who has made an individualized assessment related to the candidate’s disability must provide the required information concerning the disability and the requested accommodation. A qualified professional is a licensed or otherwise properly credentialed individual who possesses expertise in the disability for which an accommodation is sought. The information and any documentation that a candidate provides regarding his/her disability and the need for accommodation(s) will be treated as confidential.

Candidates that have been approved for special accommodations within the last 12 months, do not need to resubmit documentation unless their diagnosis or accommodation request has changed.  

Scheduling

Candidates with approved testing accommodations must call Pearson VUE at (800) 466-0450 to schedule an exam appointment. Candidates who schedule appointments through any other means (e.g. online, via a different number) will not have their accommodations available at the appointment.