Online proctored testing is now available for all PTCB exams. Learn more.

Regulatory Compliance

Showcase your expert knowledge of regulatory compliance, including your understanding of pharmacy laws, regulations, legal requirements, and practice standards.

INTRO

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Pharmacy technicians play a critical role in ensuring compliance with legal requirements and practice standards. Earn your Regulatory Compliance Certificate to highlight your expertise within these pharmacy responsibilities that are vital to quality assurance and patient safety.

Earn the Regulatory Compliance Certificate to demonstrate your competency in:

  • Laws, regulations, and guidelines, such as the Federal Controlled Substances Act 
  • Legal requirements, such as Risk Evaluation and Mitigation Strategies [REMS]
  • Practice standards and principles for pharmacy laws and ethics
  • Patient safety and quality assurance strategies

 

APPLY NOW

 

 

 

PREPARE & APPLY

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A Step Toward Your Advanced CPhT (CPhT-Adv) 

Earning this certificate takes you one step closer to becoming a PTCB Advanced Certified Pharmacy Technician™ (CPhT-Adv™). Active PTCB CPhTs who have completed at least four of the certificate programs, or three certificate programs and the Compounded Sterile Preparation Technician® (CSPT®) Certification, and 3 years of work experience will be eligible to earn a CPhT-Adv credential.

 

Eligibility Requirements

A candidate must hold an active PTCB CPhT Certification and complete a PTCB-Recognized Regulatory Compliance Education/Training Program.

View a list of PTCB-Recognized Education/Training Programs for the Regulatory Compliance Certificate.

PTCB-Recognized Programs have been reviewed and found to provide learners with foundational knowledge that will help them be successful on PTCB exams. Please note that PTCB-Recognized Programs may not cover all information that appears on your exam. It is important that you review the exam content outline as part of your preparation and seek supplemental resources as needed.

 

Exam Fee

The fee to apply for this certificate exam is $89.

 

 How to Apply and Schedule

  1. Apply by logging into your PTCB Account.
  2. Once your application is approved, you will receive an email with your authorization to schedule your exam.

The Regulatory Compliance Certificate Exam is administered through online proctored testing and in-person at more than 1,400 Pearson Professional Centers nationwide, including more than 100 military on-base sites.

 

Prepare for Your Exam

Online Testing Requirements Overview
This quick video explains the requirements and policies for online proctored testing.

Pearson VUE Tutorial
The Pearson VUE tutorial provides a preview of the testing experience and functionality for PTCB exams.

Exam Content Outline
Be sure to review the content outline as part of your exam preparation.

Laws, Regulations, and Guidelines (37%)
Roles of various regulatory bodies
Use of USP Standards pertaining to Regulatory Compliance (e.g., appropriate application and interpretation of USP Chapters)
Federal requirements for pharmacy (e.g., non-discrimination; fraud, waste, and abuse; OIG exclusion list; HIPAA; SAMHSA; Nuclear Regulatory Commission (NRC))
Environmental Protection Agency's (EPA) hazardous waste management in the pharmacy
Federal Controlled Substances Act
Federal Food, Drug, and Cosmetic Act (FDCA)
Drug Quality and Security Act (DQSA)—Title I Compounding Quality Act (CQA), Title II Drug Supply Chain Security Act (DSCSA)
Accreditation Standards (e.g., types of accreditations, elements of accreditation, reasons for accreditation)
Legal Requirements and Practice Standards (37%)
Regulatory and accreditation-related terminology (e.g., statute, law, regulation, standard, code, certification, certificate, licensure, registration)
Basic principles that serve as the foundation for pharmacy laws and pharmacy ethics (e.g., evolution of the FD&C Act, other key legislation that has shaped pharmacy practice)
Federal requirements (e.g., DEA, FDA) for controlled substances (i.e., receiving, storing, ordering, labeling, dispensing, reverse distribution, take back programs, and loss or theft of)
Federal requirements for handling and disposal of non-hazardous, hazardous, and pharmaceutical substances and waste
Federal requirements for restricted drug programs and related medication processing (e.g., pseudoephedrine, Risk Evaluation and Mitigation Strategies [REMS])
Laws and/or regulations regarding compliance and auditing functions
Federal requirements pertaining to the medication dispensing process
Federal requirements pertaining to personnel competency
Federal requirements pertaining to compounding sterile preparations (CSP)
Federal requirements pertaining to non-sterile compounding
Licensing and reporting requirements for personnel and facility
Patient Safety and Quality Assurance Strategies (26%)
Elements of compliance programs (e.g., Just Culture, continuous quality improvement (CQI), quality assurance (QA), patient safety organization (PSO))
Methods or techniques to systematically improve accuracy (e.g., barcode scanning, Failure Mode and Effects Analysis (FMEA), Root Cause Analysis (RCA))
Cause and impact of medication dispensing errors (e.g., abnormal doses, early refill, incorrect quantity, incorrect strength, incorrect patient, incorrect drug, incorrect route of administration, incorrect directions, wrong timing, missing dose, misinterpretation of drug concentration)
Cause and impact of other types of quality-related events (e.g., incomplete counseling, patient language barrier, adverse events)
Medication storage requirements (e.g., refrigeration, freezing)
Rules, policies and regulations related to the disposal of pharmaceutical drugs (e.g., prescription drug take back programs; proper medication destruction)
Reporting of medication errors and quality-related events (e.g., internal reporting, MedWatch, VAERS, Board of Pharmacy)
Institute for Safe Medication Practices (ISMP) best practices (e.g., List of High-Alert Medications; Targeted Medication Safety Best Practices for Hospitals; Safe Preparation of Compounded Sterile Preparations; look-alike/sound-alike medications)

EARN YOUR CERTIFICATE

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About the Exam

The Regulatory Compliance Certificate Exam is a computer-based exam with 70 multiple-choice questions. Be prepared to commit 1 hour and 30 minutes for the exam (5-minute tutorial, 1 hour and 20-minute exam, and 5-minute post-exam survey).

 

Exam Day Requirements

When you schedule your exam, you may choose to take your PTCB exam at a Pearson VUE test center or online from your own computer under the virtual supervision of a live proctor.

  • Arrive at the designated Pearson VUE test center 30 minutes prior to your appointment. If you are testing online, check-in 30 minutes prior to your appointment.
  • Bring an approved form of identification that matches your name as it appears on your PTCB Account. You will not be allowed to take the exam without proper identification.
  • Prior to your exam day, be sure to review more detail about what to expect and what is required in the Candidate Guidebook. Also, review important information about online testing requirements in our Help Center.

 

Testing Accommodations

Candidates who require testing accommodations must request these accommodations during the application process. Accommodations that are reasonable and consistent with the Americans with Disabilities Act (ADA) will be provided by PTCB at no additional cost to candidates. Learn more.

NEXT STEPS

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Scoring

Your official score report will be presented on screen following your exam. If you pass the exam, your credential status can be verified through PTCB Certification Verification.

 

Certificates

Once your official score is available, you can download your certificate through the Credly Platform. Learn more.

 

Digital Badges

Upon earning your credential, you will receive an email invitation from the Credly Platform via badge@ptcb.org with instructions for claiming your badge and setting up your account.

This digital badge will contain information describing your credential, including how you earned it. You can display the badge in your email signature, electronic files of a resume, and on social media sites like LinkedIn, Facebook, and Twitter.

 

Renew

This certificate program does not require renewal.

DOCUMENTS

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Quick access to additional documents you may need during this process. Download the necessary documents and submit the completed forms as required.

  1. Testing Accommodations Form