2013 PTCB CPhT of the Year
PTCB's CPhT of the Year© Program honors and recognizes individual achievement in patient care, leadership, service, and mentorship as a way to encourage and support excellence and innovation among all pharmacy technicians.
Master Sergeant Jessica Hughes, USAF, CPhT
Master Sergeant Jessica Hughes, USAF, CPhT, is the 2013 PTCB CPhT of the Year. Jessica is the Non-Commissioned Officer in Charge (NCOIC) of Pharmacy Support at Joint Base McGuire-Dix-Lakehurst, NJ. During her deployment to Afghanistan in 2008, Jessica prepared 1,300 IV medications, 70% of the total workload, and provided drug therapy support to more than 900 Operation Enduring Freedom (OEF) patients. “The experience opened my eyes to much more than what I normally see in a clinic setting; I was called to traumas, and had to make IVs and TPNs,” said Jessica, “and I was asked about things that were new to me, but I was depended upon to find answers.”
In her current role at McGuire-Dix-Lakehurst, Jessica oversees the vault, logistics, and clinic inspections, plays an active role in front-line pharmacy operations, researches medication shortages, and serves as tobacco cessation instructor. She achieved a 70% quit rate among the more than 200 program participants in her most recent cessation course. Jessica served at Scott AFB from 2004-2011 where she processed 540,000 prescriptions annually and was in charge of inpatient service, pharmacy logistics, and, temporarily, satellite pharmacy. She oversaw the compounding of more than 2,000 sterile products yearly, and was responsible for 23 emergency crash carts. Jessica has been awarded the Air Force Achievement Medal, the Army Commendation Medal, and the Air Force Commendation Medal, and is the first technician in her pharmacy to become qualified in the Tech Check Tech USAF Program.
The 2013 finalists are Linda Henson, CPhT, and Rico Powell, CPhT.
Linda Henson, CPhT
Linda Henson,CPhT, is Pharmacy Technician Manager at Methodist LeBonheur Hospital Germantown, TN. She manages 30 technicians and interns, and is responsible for staffing assignments, training, operations, equipment, safe medication storage, regulatory compliance, and pharmacy liaison. “Service to others is the most rewarding aspect of working as a PTCB CPhT for me,” said Linda. “My position as manager affords me many opportunities to contribute to safe medication practices, and thereby provide patients with excellent care. My job also allows me the pleasure of mentoring and coaching other technicians in their goals and achievements.” Henson is a recipient of the Methodist Hospital Germantown’s Extra Mile Award, the Power of One Award, and Associate of the Year Award, among other honors.
Rico Powell, CPhT
Rico Powell, CPhT, is Pharmacy Technician Manager at Methodist Healthcare in Memphis, TN, and PRN Technician at St. Francis Hospital, Memphis. Rico’s efforts in pharmacy automations have enhanced the safety of medication being prepared in the hospital setting, and helped transform CPhTs to vital members of his hospital’s healthcare team. “Pharmacy practice models are constantly changing, allowing pharmacy technicians to take on greater responsibility,” said Rico. “This enables the pharmacist to be more involved with clinical components of a patient’s care. Medication safety is also a key part of the CPhT’s scope of practice, and technicians are often the first eyes to identify potential errors.” Rico's efforts have focused on building trust and teamwork among 42 technicians, resulting in high scoring on associate feedback surveys evaluating leadership.
PTCB launched the inaugural PTCB CPhT of the Year© Program in July. More than 550 CPhTs were nominated from across all pharmacy settings. PTCB selected eight candidates to appear on the online ballot and invited public online voting to select the honoree and finalists. The other five semifinalists were CPhTs Jennifer Comford, Heather Krehl, Stephanie Rice-Erlenbusch, Lauren Seals, and Sheila Woodruff.