Pamela Good, CPhT
Pharmacy Technician Instructor, Laurel Technical Institute, Sharon, PA
Pharmacy Technician, St. Elizabeth Hospital, Youngstown, OH
Pamela Good began her career in pharmacy in 1989 while working in the health and beauty department at Valley View Department Store in Brookfield, OH. After occasionally filling in for a pharmacy coworker during breaks, she was encouraged to apply for an open pharmacy technician position at the store. Once hired, she was tasked with preparing prescriptions, stocking, ordering, and filing insurance claims.
Two years later, Pamela joined St. Elizabeth Hospital in Youngstown, OH as a pharmacy technician and completed their extensive hospital training program, which included IV and chemotherapy training. Pamela has worked at the hospital for the last 23 years and in her role she works with pharmacy automation, maintaining the Robot-Rx, medication carousel, and Pyxis dispensing machines. She also prepares sterile products in a clean room environment and trains new pharmacy technician employees.
Over the last 23 years, Pamela has leveraged her certification and education to advance within the pharmacy profession. She witnessed firsthand the evolution of the pharmacy technician career path and the importance employers and State Boards of Pharmacy place on certification.
"I became PTCB certified in 1997 because I felt it would help advance my career," said Good. "At that time, there were few schools that educated pharmacy technicians and limited training resources existed to prepare us for the PTCB exam. It was entirely self-study and on-the-job training. Now, the field has dramatically changed and more employers support and require certification."
In addition to her position at St. Elizabeth Hospital, Pamela is a Pharmacy Technician Instructor at Laurel Technical Institute in Sharon, PA. In this role, she teaches a 12-month pharmacy technician program, including Pharmacology, Pharmacy Business Applications, Pharmaceutical Calculations, Pharmacy Law & Ethics, Pharmacy Operations, and Sterile Procedures.
"As an educator, the most rewarding part of my job is staying current on new drugs and technologies and being able to share this information with my students," said Good. "On graduation day, I know the students who stand before me are confident, intelligent, and are prepared to enter the workforce and support patient safety. It feels great knowing I had an important role in helping them achieve their dreams."
In 2009, Good was awarded the Instructor of the Year award from Laurel Technician Institute. She is also a member of thePennsylvania Pharmacists Association and serves as an advisor for the Health Occupation Students of America.