Technical Services Manager
CMC-NorthEast in Concord, NC
Alison Berry took her first job as a cashier at a Wal-Mart pharmacy in 1996. The high school student soon found herself training to become a pharmacy technician to support the pharmacy's growing needs. In her new role, Alison was responsible for entering medication orders and insurance information into computer systems, filling medications, providing customer service, and assisting with inventory management for prescription and non-prescription medications. She stayed with Wal-Mart until 2000 and later went on to earn a diploma in Surgical Technology from Jefferson Community College in 2001 and a Bachelor of Science degree in Health Care Administration from Austin Peay State University in 2004.
"I became certified in 2002," said Berry. "I got my PTCB certification because I knew I would be moving and I wanted to improve my chances of finding a job. I also wanted to prove to myself that I could do it."
In 2008, Alison was offered CMC-NorthEast's first pharmacy technician management position. As Technical Services Manager at CMC-NorthEast, Allison ensures that the pharmacy technician workflow and distribution is appropriate and all pharmacy technicians are competent to perform their job functions. Pharmacy technician responsibilities include mixing IV medications, handling controlled substances, distributing and packaging medications, assisting with medication reconciliation, and handling pharmacy automation. She is also responsible for communicating with staff and soliciting feedback during pharmacy staff meetings.
"The most rewarding part of my job is demonstrating to others that they can do and be more," said Berry. "I am very interested in showing fellow technicians that there is more to this position than counting pills and delivering medications. We are the pharmacist's right hand. Through hard work and desire...and maybe some luck, the sky is the limit!"
In addition to her work, Alison is a member of the American Association of Pharmacy Technicians. She also serves on the Emergency Management Committee at CMC-NorthEast. Alison's pharmacy is affiliated with the Cabarrus College of Health Science, which now offers an Associate Degree in Pharmacy Technology. Together, Cabarrus College and CMC-NorthEast work together to provide education and experience for pharmacy technicians.
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