Stephanie Rice-Erlenbusch, CPhT
Fred Meyer Pharmacy, Tualatin, OR
Stephanie Rice-Erlenbusch, CPhT, has always been fascinated by science, an interest she inherited from her father who has a PhD in chemistry. She enjoyed college biology and chemistry, and decided to work towards a career that would combine these subjects with her desire to help others.
“When I took my Organic Chemistry class, I discovered I had a true passion for learning about medicine and how it affects the human body,” Stephanie said. “I thrive on interacting with others, so I thought retail pharmacy might be an excellent career choice for me, and I was right: From my first day in the pharmacy, I knew I had found the perfect place.”
Stephanie has been PTCB-certified for 11 years. She began her career in 2003 at CVS Pharmacy in Richardson, TX, where she was an inventory specialist who also trained new pharmacy associates, filled prescriptions, and helped open two new stores.
Today she is a CPhT at Fred Meyer Pharmacy in Tualatin, OR, a position she accepted in 2008. “I decided I wanted to work for this company because it has strong employee values and cares about customers,” said Stephanie. “Patient care is the most rewarding aspect of my position.” Stephanie monitors safety concerns in the pharmacy, and as team leader, she specializes in insurance troubleshooting and technology training for technicians. During day-to-day operations, she looks for ways to simplify Medicare B recordkeeping, creating files for each B patient, and training others in B billing. Stephanie also handles patient education on diabetes, devices, and vaccinations.
“I believe each patient should feel uniquely cared for,” Stephanie said. “It is important for me to make an impression on every patient, and for him or her to want to come back to see me, whether for a precription or just to have someone to talk to.”
Stephanie is pursuing her education at Portland State University to become a biochemist . She received an associate degree from Richland College in Dallas, and studied biology and chemistry at the University of Texas in Dallas.
Stephanie volunteers for Faith in Action, a program to assist senior citizens with limited mobility and transportation needs, and helps patients find access to funding assistance when they cannot afford their medications. Stephanie was selected as one of eight semi-finalists for the 2013 PTCB CPhT of the Year
Read about more outstanding CPhTs featured in Spotlight.